Last updated: October 8, 2026.
Where We Ship
We currently ship to Canada - Last updated on October 8, 2026. If you are interested in ordering, but reside outside Canada, please contact us before placing your order to assess the availability then.
Processing Time
Most orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order has shipped. Please note that these time estimates might increase during busy seasons and/or holidays.
Shipping Time
Delivery typically takes 9-12 business days from the time your order ships, depending on your location within Canada. Because items are shipped internationally, delivery times are estimates and not guaranteed — unexpected delays can occur with customs processing or carrier handling.
Shipping Cost
Shipping is free and included in the listed price — no additional shipping fees are added at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.
Split Shipments
If your order includes multiple items, they may arrive in separate packages and at different times. This is normal and doesn't mean part of your order was lost — each item ships as soon as it's ready.
Customs, Duties & Taxes
Orders are shipped from outside Canada. Depending on the value of your order, Canadian customs may apply duties, taxes (GST/HST), or other fees upon arrival, which are the responsibility of the customer. We are not able to predict or cover these charges in advance.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, contact us at [support email] with your order number and we'll help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.